Zeenyx Technical Support

We value our relationships with our customers and do our very best to provide outstanding support. Whether you need help trouble-shooting a problem, have a question about a product feature or want to brainstorm ways to test your application, our support engineers are ready to assist you.

We learn as much from you as you do from us. It is through working closely with our customers that we gain a better understanding of what you need in a testing solution to ensure a positive experience and a solid return on investment.

 

What customers say about Zeenyx Technical Support:

GreenCheck“Zeenyx support could not be more responsive. We received a patch the day after we reported an issue.”

GreenCheck“The support engineers at Zeenyx take a real interest in our questions. They all seem to have a lot of experience with automated testing.”

GreenCheck“I’m always confident that I will get the answer I need when I have a question for Zeenyx support.”

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What We Are Up To Next

TFS/Azure Integration

Check our new Azure extension for executing AscentialTest command lines in the Azure Marketplace.

We look forward to offering additional integration with Microsoft’s Team Foundation Server and Azure through defect tracking and version control soon.

Omnis Studio

Automated testing support for OMNIS Studio is coming soon. All OMNIS elements will be supported including complex grids, list boxes, tables and tree views.

Custom Objects

Add automated testing support easily for your custom application elements by responding to simple test API messages with json strings. This feature will open up the possibility of testing any GUI element and  will be offered free of charge.

Test Debugger

Set breakpoints in your automated tests, view global and local variables and execute statements to make it easier to debug tests running on any of our supported platforms.

Get a Competitive Quote

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We will get back to you ASAP.  We aim to respond to all inquiries within 24 hours.